I am a front desk clerk at a local chain of hotels that no one outside of the Midwest has heard of. I have worked at my new job for less than a month, and while I hated it, I figured I could hold on until August, when school started again* with a guilty conscience.
This job really is the epitome of contradictory corporate jargon and actual actions. We’re supposed to “go the extra mile for the customer” but every time I did that, I was chastised (do not leave the continentantal breakfast open late for stragglers, do not give the customers batteries for personal items, that sort of thing). I’m supposed to stay at the front desk for my entire shift, but I am also supposed to walk up and down the hallways and do cleaning that takes me away from the front desk. I am supposed to follow a ridiculous script when answering the telephone that wastes everyone’s time and annoys the customer (and oh-boy, I better do it in order or else I am in so much trouble). All of this, like I said, I could have put up with until the time that I could take my exit.
Yesterday, however, after our ridiculous “productivity meeting” I found out that I needed to leave. Now. I’ve turned in my two-week notice, and already have another job on the line. The reason was simple: I found out the company was run by a bunch of Christian crazies.
First and foremost, this particular hotel chain gives out free rooms to Christian pastors, called “Prophet Chambers”. This rooms are gratis, when otherwise they would be 50 or 70 dollars. Secondly, corporate has decided that, in keeping with our “family friendly” image, we are not to rent out rooms to “obvious homosexuals”. I can tell this is corporate, and not our local hotel, because our manager rolled her eyes when reading this memo. When I asked what an “obvious homosexual” looked like, she told me flat out said “nothing- this is a stupid rule that I fully expect you all to ignore”. But still, I cannot associate with a business that has such blatant discriminatory practices.
I checked the website to see if I could find a copy of this policy, but I have so far been unsuccessful. I don’t think this is something that they are publically informing people, but it is still horrible.
I have an unpleasant feeling in my gut now. Even if homosexuality was a protected class, and people weren’t capable of discriminating against them legally, I still have to wonder if they would still get away with it. As front desks, we weren’t supposed to tell them that we didn’t serve them, we were supposed to tell them that there were no rooms available. It’s a kind of discrimination that would be almost imposible to prove.
*I’m still waiting on my acceptance to law school. I haven’t gotten a letter at all.